The Ultimate Guide to eCommerce
A curated American edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
American eCommerce News
Regional stories with direct local relevance
Incode named Gartner leader for third straight year
The ranking reinforces Incode's pitch to banks and platforms seeking faster checks as deepfakes and synthetic identities raise fraud risk.
ACI & dLocal expand local payments in Brazil, Mexico
Merchants in Brazil and Mexico can now tap widely used local payment methods through a single integration, boosting checkout conversion across Latin America.
Chargeblast launches recovery service for merchants
Merchants could recover disputed revenue faster as the new service combines AI-assisted evidence gathering with human review and performance-based pricing.
OpenAI launches ChatGPT programme for small businesses
Small firms will get training, app integrations and guides as OpenAI courts a lucrative market of lean teams seeking to automate routine tasks.
Testlio launches LeoCore as AI testing flaws mount
With AI-related defects threatening user trust, the new platform pairs automated test creation with human checks across global devices and markets.
Plaud lands Best Buy stores push for AI note devices
The rollout could help Plaud win buyers who want to test wearable AI note devices before buying, as it moves beyond online sales.
Analyst Insights
Research and market analysis connected to eCommerce
Incode named Gartner leader for third straight year
Corsearch names Todd Morris as Chief Executive Officer
Algolia adds guardrails for fashion AI shopping tools
Global fintech market set to hit USD $1.5tn by 2034
Mphasis revenue rises as AI-led wins top USD $461m
Featured News
Expert Columns
Why Southeast Asia is becoming a global fintech growth hub
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Why seamless Middle East 2026 should be on every commerce leader's calendar
Why financial services now leads email deliverability
Personalization, privacy, and the question of identity
6 Proven Use Cases of Email Verification Across Industries
Why you need to treat your fulfilment strategy like a marketing campaign
Address data is the retail superpower
The 70% problem: Why checkout is still where eCommerce goes to die
5 eCommerce trends set to define 2026
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Cyber resilience priorities diverge sharply across sectors
Critical infrastructure and healthcare lag peers on basic cyber controls, leaving essential services more exposed than financial firms and technology groups.
Podean buys Social Commerce Club in TikTok Shop push
TikTok Shop brands could gain wider marketplace reach as the deal adds 70 specialists and technology to Podean's global network.
Supplyline Medical links Shopify & NetSuite in real time
Real-time syncing should cut manual work and inventory errors as healthcare buyers increasingly depend on online procurement for critical supplies.
Linux Foundation launches x402 Foundation with 40 members
Support from 40 firms signals growing industry backing for a vendor-neutral standard as AI agents prepare to pay for services online.
Amazon says Georgia investment tops USD $18 billion
The state is seeing jobs and seller sales boost from the retailer's logistics, cloud and community spending since 2010.
Creators spread affiliate traffic across multiple shops
Most creators now send affiliate traffic to several shops, weakening brands' control over where sales leads are sent and tracked.
Personalization, privacy, and the question of identity
Consumers may feel watched rather than served as brands collect more personal data for targeting, inclusion, and fraud prevention.
Klarna seeks U.S. banking licence for Utah industrial bank
Approval would let the fintech bring U.S. payments, savings and credit operations in-house, reducing reliance on partner banks.
Square launches ChatGPT app & Claude plugin for sellers
Eligible US food and beverage merchants can now be found, viewed and ordered from in AI chats, with no extra marketplace commission.
Amazon says USD $27 billion Florida spend creates jobs
Jobs and local suppliers in Florida have benefited from Amazon's USD $27 billion spending spree since 2010, the company says.
Amazon boosts Ohio with USD $23 billion investment
The spending now supports more than 41,000 jobs in Ohio, while Amazon's local sellers and suppliers add further economic lift across the state.
Amazon says Louisiana investment tops USD $35 billion
Louisiana's economy has gained more than USD $33 billion in GDP from the company's spending and pay since 2010, Amazon said.
Klaviyo opens Composer beta & expands Customer Agent
The move aims to help brands spot missed revenue and handle service queries from a single customer profile, rather than separate AI tools.
Amazon Prime tops US loyalty rankings, study finds
Rewards are now swaying 91% of US shoppers to buy again, with Amazon Prime, Walmart+ and Starbucks Rewards topping loyalty rankings.
Younger shoppers use AI & join deal days more often
Younger consumers are shaping retail deal days, with Gen Z and Millennials far more likely than Boomers to use AI tools and spend more.
PayPal touts ads gains from purchase-based audience data
Brands are under pressure to prove sales impact, and PayPal says purchase data is delivering stronger returns and more new customers.
AI tools reshape US consumer loyalty, Amperity says
As AI recommendations shape shopping, 63% of US consumers say they would switch brands for a better offer, Amperity found.
Amazon Prime Day cuts prices on smart home devices
Deals on connected locks, alarms and hobby kit are drawing shoppers beyond mainstream electronics, with some prices cut by up to 35%.
Adyen launches agentic commerce APIs for US merchants
Enterprise merchants can now connect once to multiple AI shopping platforms, as Adyen's limited US rollout aims to cut repeated integration work.
6 Proven Use Cases of Email Verification Across Industries
Bad addresses can waste spend, skew analytics and undermine compliance as firms move email verification from clean-up to core infrastructure.
